What Information We Gather and Why
When you open an account, we collect your name, email address, phone number, and the payment method details you provide — including your bKash, Nagad, or Rocket wallet number. This is necessary to process deposits and withdrawals, verify your identity, and keep your account secure. We
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also collect device data: your browser type, IP address, and session activity. This helps us detect unusual login attempts and protect your wallet from unauthorised access. If you contact our support team, we keep a record of that conversation to improve how we respond to you.
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We do not sell, rent, or share your personal data with advertisers. Payment transaction records tied to bKash, Nagad, and Rocket are stored only as long as needed for account reconciliation and to meet our obligations under applicable law. Your use of the platform and any
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data we process is subject to your local law and the eligible regions in which access is permitted. We update this policy when our data practices change — check back here for the current version.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.